Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
8x5xNext Business Day
Provided Support:
- Phone Support
- Web Knowledge Base Access
- Parts Replacement
- New Releases Update
- Software Update
- Software Upgrade
- Hardware Maintenance
- Software Maintenance
- Remote Diagnosis
Service Availability:
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 8 x 5 Parts Replacement
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Cisco ISR 4451-X Security Bundle w/SEC license PAK : ISR4451-X-SEC/K9