Software support includes maintenance, minor and major updates for your licensed feature set
Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
What are the key features of the Zebra KC50A15 POS touch terminal?
The Zebra KC50A15 is a 15-inch Android kiosk computer designed for self-service and assisted checkout applications across retail, hospitality, healthcare, and more. It features Wi-Fi 6E connectivity for fast, reliable wireless performance, a rugged display tested for ball-drop impact resistance, dust and liquid protection, and modular Z-Flex connectors on all four sides that allow you to add barcode scanners, printers, payment terminals, and other peripherals. The device supports portrait or landscape orientation and can be mounted on walls, floors, counters, or desks, making it highly flexible for various deployment scenarios.
Can the KC50 be used with barcode scanners and payment terminals?
Yes, the KC50 is fully compatible with Zebra barcode scanners and third-party payment terminals through its universal Z-Flex connectors on each side. You can integrate the removable Zebra SE4720 scanner, pair any Zebra Bluetooth or USB handheld scanner, and connect leading third-party payment terminals via dedicated USB connections. The device also supports Apple VAS and Google Smart Tap for contactless tap-to-transact capabilities with digital wallets, including event tickets, boarding passes, loyalty cards, and mobile driver's licenses.
What connectivity options does the KC50A15 offer?
The KC50A15 features Wi-Fi 6E connectivity, which delivers nearly double the speed of Wi-Fi 5 and uses the exclusive 6 GHz band to eliminate interference from 2.4 GHz and 5 GHz devices like microwaves and cordless phones. The device also supports Power over Ethernet (PoE), allowing both power and data to be supplied through standard Ethernet cabling—eliminating the need for expensive power drops or extension cords. This makes deployment simpler and more cost-effective, especially in retail and hospitality environments.
Is the Zebra KC50 durable enough for public-facing environments?
Yes, the KC50 is designed for rugged all-day use in high-traffic public spaces with multiple durability features. The display is ball-drop tested to withstand sudden impacts, is dust-proof, and can handle liquids sprayed or splashed from any angle. The anti-smudge display coating is fingerprint resistant, making it ideal for retail, hospitality, healthcare, and other customer-facing applications where durability and cleanliness are critical.
What enterprise management and configuration tools are included with the KC50?
The KC50 includes Zebra's Mobility Extensions (Mx)—a comprehensive toolkit with over 100 enterprise features—along with tools like OEM Config for configuring device settings through Enterprise Mobility Management systems, DataWedge for barcode capture without coding, Enterprise Keyboard for simplified data entry, and StageNow for quick device staging. These tools transform Android into an enterprise-class operating system, allowing IT administrators to manage kiosk configuration, security, and deployment without proprietary integration or custom coding.
What is the lifecycle and support period for the KC50?
The Zebra KC50 will be available for purchase for four years, and service and support extends for an additional four years, providing up to eight total years of lifecycle support. This extended availability eliminates the cost and complexity of managing mixed model deployments and delivers exceptional return on investment for organizations deploying kiosks across multiple locations. Contact us today to learn more about support options available from us.
The Cisco CON-SNT-AIRCB21A Service Contract is also known as
CSC-CONSNTAIRCB21A