Service Main Type:
Maintenance
Service Characteristic:
Parts
Service Description:
8x5
Service Details:
- Software support includes maintenance, minor, and major updates for your licensed feature set
- Downloading new maintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology for Expert assistance and Faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support:
- Web Support
- Email Support
- New Releases Update
Service Availability:
8 x 5
Service Response Time:
Next Business Day
Service Location:
Carry-in
Service Duration:
1 Year
Product Supported:
- Cisco Catalyst 3560-48PS Switch
