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Cisco CON-SAU-SMS-1 Service Contract

Cisco Service - Software Application Support plus Upgrades (SAU) - Service - 24 x 7 - Maintenance
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • New Releases Update service included to resolve your problems
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Cisco CON-SAU-SMS-1 Overview

Cisco Software Application Support Plus Upgrades (SAU) enable you to maximize the value of your application technology by providing around-the-clock access to technical support and application software updates. This service offer unique features for Cisco application software.

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Service Information
Service Main Type:
Service Description:
Service Details:
  • 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application

*A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions.

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Provided Support:
  • New Releases Update
  • Email Support
  • Web Knowledge Base Access
Service Availability:
24 x 7
Product Supported:
  • Cisco SMS-1
Item Numbers
UNSPSC: 81111805

The Cisco CON-SAU-SMS-1 is also known as CSC-CONSAUSMS1 or CONSAUSMS1 .