Service Main Type:
Maintenance
Service Description:
24x7
Service Details:
- 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application
* A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions.
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support:
- New Releases Update
- Email Support
- Web Knowledge Base Access
Service Availability:
24 x 7
Service Duration:
1 Year
Product Supported:
- M9100ENT1HK9=: Cisco MDS 9100 Enterprise Package License, HP Spare
- M9100ENT1EK9=: Cisco MDS 9100 Enterprise Package License, EMC Spare
- M9100ENT1K9: Cisco Enterprise package license for 1 MDS9100 series switch
- M9100ENT1K9=: Cisco Enterprise package license for 1 MDS9100 series switch