Service Main Type:
Maintenance
Service Description:
24x7
Service Details:
- 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor releases* for the software application
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
*A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features.
Provided Support:
- New Releases Update
- Email Support
- Web Knowledge Base Access
Service Availability:
24 x 7
Product Supported:
- Cisco Sms-1
