Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x2
Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support:
- New Releases Update
- Web Knowledge Base Access
- Phone Support
- Email Support
Service Availability:
24 x 7
Service Response Time:
2 Hour
Service Location:
Carry-in
Service Duration:
1 Year
Product Supported:
- CISCO2651XM-DC-RF: Cisco2651XM-DC Refurbished
- CISCO2610XM: Cisco 10/100 Ethernet Router with Cisco IOS IP Software, 32F/128D
- CISCO2611XM-RPS: Cisco Dual 10/100 Ethernet Router with Cisco IOS IP Software-use, 32F/128D-with external redundant power supply
- CISCO2620XM-RPS: Cisco Mid-Performance 10/100 Ethernet Router with Cisco IOS IP Software, 32F/128D-redundant power supply ADPT
- CISCO2620XM-DC: Cisco Mid-Performance 10/100 Ethernet Router with Cisco IOS IP Software, 32F/128D-DC
- CISCO2610XM-DC-RF: Cisco2610XM-DC Refurbished
- CISCO2612: Cisco Ethernet/Token-Ring Modular Router with Cisco IOS IP Software, 8F/32D
- CISCO2650XM-DC: Cisco High-Performance 10/100 Modular Router with Cisco IOS IP Software, 32F/256D-DC NEBs