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Frequently Asked Questions
What are the main security features of the IDP Smart-31S printer?
The IDP Smart-31S offers multiple layers of security including password verification with root and user authentication, encrypted USB data transmission, and SSL Protocol support for Ethernet communications. Additionally, the printer includes an optional UV printing panel that allows you to print images visible only under ultraviolet light, making counterfeiting significantly more difficult since the security features are invisible to the naked eye.
Can the IDP Smart-31S print on both sides of an ID card?
The IDP Smart-31S comes configured for single-sided printing, but dual-sided printing is available as an optional upgrade. You can either choose a dual-sided model at purchase or add the field-upgradeable Smart-31 Flipper unit later to enable dual-sided printing without manual card flipping.
What connectivity options does the Smart-31S offer?
The IDP Smart-31S supports both USB and Ethernet connectivity, giving you flexible options for integrating the printer into your network infrastructure. The Ethernet connection supports SSL Protocol for secure communications.
What encoding options are available for the IDP Smart-31S?
The Smart-31S supports magnetic stripe, contact (ISO 7816-compliant), and contactless encoding options including MIFARE, DESFIRE, and iClass technologies. These encoding capabilities can be added to your printer at any time, allowing you to scale your credential security features as your organization's needs evolve.
What warranty coverage does the IDP Smart-31S include?
The Smart-31S includes a 3-year Advanced Exchange Coverage warranty that provides replacement printers if your unit goes down, eliminating the need to ship loaner equipment back and forth. Additionally, you receive a 2-year Unlimited Prints/Passes Printhead Warranty that covers printhead replacement with no questions asked.
What industries and applications is the IDP Smart-31S suitable for?
The IDP Smart-31S is designed for access control, government ID, healthcare, membership programs, loyalty programs, and other credential applications. Its compact design, user-friendly interface, and professional-grade printing quality make it an ideal solution for small to medium-sized organizations that need reliable ID card production.