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Cisco CON-PREM-SMS-1000 Service Contract

Cisco Service - (Smartnet + H/W On-site 24 x 7 x 2, SMS-1000)
$1,868.00
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We want to make sure you are completely satisfied with your purchase. Customers must return their product within 30 days of shipment to receive a full credit less a 15% restocking fee. Returns must be presented in new condition with all of the original packaging.

General Information

  • Product Type: Service
  • Brand Name: Cisco
  • Manufacturer: Cisco Systems, Inc
  • Service Name: SMARTnet

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Physical
  • Service Characteristic: Parts & Labor
  • Service Response Time: 2 Hour
  • Product Supported:
    • Cisco SMS-1000
    • Cisco SMS-1000
  • Service Availability: 24 x 7
  • Service Description: 24x7x2
  • Service Details:
    • Software support includes maintenance, minor and major updates for your licensed feature set
    • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
    • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
    • Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required*
    • *Certain limitations may apply for heavy or oversized equipment.
    • Software support includes maintenance, minor and major updates for your licensed feature set
    • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
    • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
    • Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required*
    • *Certain limitations may apply for heavy or oversized equipment.
  • Service Location: On-site
  • Provided Support:
    • Web Knowledge Base Access
    • Phone Support
    • Email Support
    • New Releases Update
  • Region Availability:
    • Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia. To determine if this service is available for your location, see the Cisco Service Availability matrix.
    • Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Brand Cisco
Model Service Contract
 

The Cisco CON-PREM-SMS-1000 is also known as CSC-CONPREMSMS1000 or CONPREMSMS1000 .