What does the Cisco CON-OSP-WSC296XT service contract cover?
The Cisco CON-OSP-WSC296XT is a 1-year US On-site service contract providing 24X7X4 support for the Catalyst 2960-X 24 GigE switch with 4x1G SFP ports. This contract ensures that Cisco technical support is available around the clock with on-site response to keep your network infrastructure operational. We offer this service contract to provide comprehensive coverage for your critical networking equipment.
Is this service contract compatible with the Catalyst 2960-X switches?
Yes, the CON-OSP-WSC296XT service contract is specifically designed for the Cisco Catalyst 2960-X 24 GigE switch with 4x1G SFP ports. The Catalyst 2960-X Series provides fixed-configuration switching with Gigabit Ethernet connectivity ideal for midmarket and branch office networks. Contact us today to verify compatibility with your specific switch configuration and ensure proper coverage.
What are the key features of the Catalyst 2960-X switch covered under this contract?
The Catalyst 2960-X switch offers 24 Gigabit Ethernet ports plus 4x1G SFP uplink ports, delivering Layer 2 switching with intelligent services for network edge deployments. It includes advanced security features such as port security, RADIUS/TACACS+ authentication, ACL support for up to 1,024 rules, and comprehensive QoS capabilities with 8 hardware queues. The switch also supports standards-based fault tolerance through 802.1S/W and rapid convergence protocols, ensuring high availability for your business-critical network.
What support response time can I expect with the 24X7X4 service level?
The 24X7X4 designation indicates that Cisco provides on-site support 24 hours a day, 7 days a week with a 4-hour response time commitment. This ensures that if your Catalyst 2960-X switch experiences issues, a Cisco technician will be dispatched to your location within 4 hours to diagnose and resolve the problem. Available from us, this service level is critical for organizations that cannot tolerate extended network downtime.
Does the Catalyst 2960-X support advanced security and QoS features?
Yes, the Catalyst 2960-X includes comprehensive security capabilities such as port-based MAC address locking, RADIUS and TACACS+ authentication, DoS prevention, and support for up to 1,024 Access Control Lists (ACLs). For quality of service, it features 8 hardware queues with strict priority and Weighted Round-Robin scheduling, enabling granular bandwidth management and traffic prioritization. These features allow you to maintain secure, high-performance networks across your organization.
What management and monitoring capabilities does the Catalyst 2960-X provide?
The Catalyst 2960-X supports comprehensive network management through SNMP v3, RMON-MIB for statistics and alarms, and an embedded GUI for device-level configuration. It is compatible with Cisco Network Assistant, a free network management tool that simplifies switch configuration and upgrades across your infrastructure. These management capabilities enable IT teams to efficiently monitor and administer your switching environment, and we can help you integrate these tools into your operations.
The Cisco CON-OSP-WSC296XT Service Contract is also known as
CSC-CONOSPWSC296XT
