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Cisco CON-OSP-SMS-1 Service Contract

Cisco Service - SMARTnet - Service - 24 x 7 x 4 - On-site - Maintenance - Parts & Labor - Physical
  • Protects your investment and adds value with increased reliability
  • Features New Releases Update service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
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$10.89
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Cisco CON-OSP-SMS-1 Overview

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Protect Your Product
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x4
Service Details:
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
Provided Support:
  • New Releases Update
  • Web Knowledge Base Access
  • Phone Support
  • Email Support
Service Availability:
24 x 7
Service Response Time:
4 Hour
Service Location:
On-site
Product Supported:
  • Cisco SMS-1
Region Availability:

Service is available only if your distance from a parts depot or authorized Cisco service location is within:

  • 100 driving miles in the United States
  • 120 driving kilometers in Europe and Canada
  • 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Item Numbers
UNSPSC: 81111805
 

The Cisco CON-OSP-SMS-1 is also known as CSC-CONOSPSMS1 or CONOSPSMS1 .