Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x4 Hour
Service Details:
SMARTnet Onsite 24x7x4:
- Four Hour Response for Remedial Hardware Maintenance twenty four (24) hours per day, seven (7) days per week including Cisco observed holidays.
Provided Support:
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Upgrade
- Software Update
- Diagnosis
- Phone Support
- Web Knowledge Base Access
Service Availability:
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
- 24 x 7 Parts Replacement
Service Response Time:
4 Hour - Parts Replacement
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
Cisco 5500 Series Wireless Controllers:
- AIR-CT5508-HA-K9
- AIR-CT5508-CA-K9
- AIR-CT5508CA-K9-WS
