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Cisco CON-OSP-CSS11501 Service Contract

Cisco Service - On-site 24X7X4 Cisco 11501 Cont ent Services Switch with Hard
$3,478.00
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General Information

  • Product Type: Service
  • Brand Name: Cisco
  • Manufacturer: Cisco Systems, Inc
  • Service Name: SMARTnet

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Physical
  • Service Characteristic: Parts & Labor
  • Service Response Time: 4 Hour
  • Product Supported:
    • CSS11501: Cisco 11501 Content Services Switch with Hard Disk and AC
    • CSS11501=: Cisco 11501 Content Services Switch with AC (No Disk)
    • CSS11501: Cisco 11501 Content Services Switch with Hard Disk and AC
    • CSS11501=: Cisco 11501 Content Services Switch with AC (No Disk)
  • Service Availability: 24 x 7
  • Service Description: 24x7x4
  • Service Details:
    • Software support includes maintenance, minor and major updates for your licensed feature set
    • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
    • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
    • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
    • Software support includes maintenance, minor and major updates for your licensed feature set
    • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
    • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
    • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Web Knowledge Base Access
    • Phone Support
    • Email Support
    • New Releases Update
  • Region Availability:
    • Service is available only if your distance from a parts depot or authorized Cisco service location is within:
    • 100 driving miles in the United States
    • 120 driving kilometers in Europe and Canada
    • 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia
    • Note: Domestic resellers purchasing for International locations will be subject to an additional fee
Brand Cisco
Model Service Contract
 

The Cisco CON-OSP-CSS11501 is also known as CSC-CONOSPCSS11501 or CONOSPCSS11501 .