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Cisco CON-OSE-SMS-1000 Service Contract

Cisco Service Contracts - Cisco SMARTnet - Service - 8 x 5 x 4 - On-site - Maintenance - Parts & Labor - Physical
  • Gives you complete peace of mind and confidence in your results
  • On-site service location for better usability and increased efficiency
  • Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
  • Parts & Labor service characteristics for better usability and increased efficiency
  • 8 x 5 service availability for timely completion with increased dependability
  • 4 Hour service response time for your convenience with maximum efficiency
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$1,323.08
In Stock
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  • Hardware Helpdesk Support
  • RMA Repair Facilitation
  • OEM Service Contract Management
  • Premium Phone & Email Support
  • Billed annually per device

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Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts & Labor
Service Description:
8x5x4
Service Details:
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required during the standard work week
  • Domestic resellers purchasing for International locations will be subject to an additional fee
Provided Support:
  • New Releases Update
  • Web Knowledge Base Access
  • Phone Support
  • Email Support
Service Availability:
8 x 5
Service Response Time:
4 Hour
Service Location:
On-site
Product Supported:
  • SMS-1000
Item Numbers
UNSPSC: 81111805
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The Cisco CON-OSE-SMS-1000 Service Contract is also known as CSC-CONOSESMS1000