Cisco Support: Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading new maintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.
Cisco TAC: Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via theWeb, e-mail, or telephone.
Advance Hardware Replacement: Advance replacement parts, with or without a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time).
What is included in the Cisco CON-OS-C29602PC service contract?
The Cisco CON-OS-C29602PC is a 1-year US on-site service contract with 8x5 next business day (NBD) support for the Catalyst 2960 24-port PoE switch. This contract provides on-site hardware support during standard business hours, ensuring rapid response and resolution for critical network issues. We offer this service contract to keep your networking infrastructure running smoothly with professional technical support.
What networking features does the Catalyst 2960 24-port PoE switch support?
The Catalyst 2960 24-port PoE switch supports comprehensive Layer 2 switching with intelligent services including IEEE 802.1q VLAN, Spanning Tree Protocol variants, LACP link aggregation, and IEEE 802.3af Power over Ethernet. It also features advanced security capabilities with 802.1x port access authentication, RADIUS support, and Network Admission Control (NAC) for network edge protection. These features make it ideal for midmarket and branch office networks requiring robust connectivity and security.
Is the Catalyst 2960 switch compatible with SFP modules?
Yes, the Catalyst 2960 series includes 2 SFP ports that support various fiber optic modules including 100BASE-FX, 1000BASE-LX/LH, and 1000BASE-SX options. The SFP ports provide flexible uplink connectivity for extending network reach and connecting to core infrastructure. Contact us today to discuss which SFP modules best fit your network topology.
What management and monitoring capabilities are available with this switch?
The Catalyst 2960 supports comprehensive management through SNMPv3, RMON-MIB, and an embedded GUI accessible via Device Manager for device-level configuration. It includes support for RFC1213-MIB (MIB II), CISCO-SYSLOG-MIB, CISCO-ENVMON-MIB, and other standard management information bases, plus Cisco Network Assistant for simplified network administration. These tools enable centralized monitoring and configuration across your network infrastructure.
What are the operating temperature and environmental specifications?
The Catalyst 2960 operates reliably in temperatures ranging from 32°F to 122°F (0°C to 50°C) with operating humidity between 10% to 90% relative, noncondensing. Storage specifications allow for extended temperature ranges from -4°F to 158°F (-20°C to 70°C). These environmental ratings ensure stable performance in standard data center and network closet deployments.
How does the 8x5 NBD support differ from other service levels?
The 8x5 next business day (NBD) support means Cisco provides on-site hardware service during standard business hours (8 AM to 5 PM) with parts and technician arrival guaranteed by the next business day when issues occur. This service level is ideal for branch offices and midmarket networks where downtime during business hours can impact operations but 24/7 coverage may not be necessary. Visit barcodesinc.com or contact us today to explore service contract options that match your network's availability requirements.
The Cisco CON-OS-C29602PC Service Contract is also known as
CSC-CONOSC29602PC
