Service Main Type:
Technical
Service Sub Type:
Electronic
Service Description:
24x7
Service Details:
- Brocade Essential Support provides support for Brocade hardware and software products, a secure remote access infrastructure to conduct troubleshooting and remote diagnostics, and various service levels to fit customer requirements
- Provides a direct support relationship between Brocade and customers on all Brocade Storage Area Network (SAN) and IP hardware and software products, with Brocade delivering all support services (directly or through certified channel partners or subcontractors)
Provided Support:
- Phone Support
- Web Support
- New Releases Update
- Remote Diagnosis
- Troubleshooting
Service Availability:
24 x 7 Phone Support
Service Duration:
1 Year