Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Labor
Service Description:
9x5x10 Business Day
Service Details:
- iSupport / Service Desk: Unlimited
- Hotline Support: 8:00-17:00, M-F
- Remote Technical Support: 8:00-17:00, M-F
Provided Support:
- Phone Support
- Remote Technical Support
- Web Support
- Escalation Support
- New Releases Update
- Repair & Return
Service Availability:
- 24 x 7 Web Support
- 9 x 5 Remote Technical Support
- 9 x 5 Phone Support
Service Response Time:
10 Business Day - Repair & Return
Service Duration:
1 Year
Product Supported:
AudioCodes Mediant 600 VoIP Gateway
