Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Labor
Service Description:
24x7
Service Details:
- AudioCodes Customer Technical Support Annually renewable fee
- Including remote technical support, software patches, maintenance releases, and major version releases
- Also including hardware return & repair service
Provided Support:
- Remote Technical Support
- New Releases Update
- Repair
Service Response Time:
30 Day - Repair
Service Duration:
1 Year
Product Supported:
Audio Codes Mediant 1000 Gateway: M1K-ESBC-UP-10
