Adtran 1100AMTAGSM5T3 Service Contract

Part Number: 1100AMTAGSM5T3
Model: ACES 3 Year
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$1,683.92
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Product Highlights

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Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Description
24x7x4 Hour

Product Description:

  Adtran ACES Support Program - 3 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
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Adtran 1100AMTAGSM5T3 Service Contract
Adtran 1100AMTAGSM5T3 Service Contract

Adtran ACES 3 Year Service Contract Model Overview

ACES 3 Year Year NBD On-site Maintenance providing: 1 hour response time into technical support, access to software upgrades and patches, and next business day hardware replacement with ACES on-site representative, available Monday through Friday, 7 am until 7 pm CT
Adtran 1100AMTAGSM5T3 Service Contract Overview

ACES 3 Year 7x24x4 On-site Maintenance providing: 30 minute response time into technical support, access to software upgrades and patches, and four hour hardware replacement with ACES on-site representative, available 24 hours a day, 7 days a week

Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
24x7x4 Hour
Service Details:
  • ADTRAN Technical Support SLA
  • Hardware Replacement SLA
  • Access to Technical Support
  • 7x24x365 Emergency after hours support
  • Access to Software Releases and Patches
  • Automatic Configuration Backup
  • Eligible for Discounted Remote Professional Services Vouchers (PSVs)
Provided Support:
  • Emergency Consulting
  • New Releases Update
  • Configuration
  • Parts Replacement
  • Repair
  • Software Upgrade
Service Availability:
  • 24 x 7 Emergency Consulting
  • 12 x 5 Technical Support
  • 24 x 7 Repair
  • 24 x 7 Parts Replacement
Service Response Time:
30 Minute - Technical Support SLA
Service Location:
On-site
Service Duration:
3 Year
Product Supported:

NetVanta Switch:

  • Total Access 916 (2nd Gen)
  • Total Access 612, SHDSL (3rd Gen)
  • 3430 with Session Border Controller
  • Total Access 612, SHDSL w/DSX (3rd Gen)
  • 6330, 8 FXS
  • 6240 8 FXS, 60 CH DSP
  • 6310
  • 6330, 16 FXS
Item Numbers
UNSPSC: 81111805
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The Adtran 1100AMTAGSM5T3 Service Contract is also known as ADN-1100AMTAGSM5T3
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Adtran 1100AMTAGSM5T3 Service Contract

Adtran 1100AMTAGSM5T3 Service Contract

$1,683.92