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Adtran 1100304N7 Service Contract

The Adtran 1100304N7 Service Contract has been discontinued.
No direct replacement is available.
Please contact us for a suitable substitute.
Adtran - Adtran ACES - 3 Year - Service - 8 x 5 x 4 - On-site - Maintenance - Physical

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Adtran 1100304N7 Service Contract
Adtran 1100304N7 Service Contract
Adtran 1100304N7 Service Contract
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Adtran 1100304N7 Service Contract Overview

ACES is a comprehensive and flexible maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.

Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Description:
8x5x4
Service Details:
  • 30-minute telephone response from time of customer call Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • On-site ADTRAN representative within 4 hours Monday-Friday upon verification of hardware failure or problem (if call is received after 1:00 pm, a representative will be on-site the following business day)
  • Delivery of replacement unit within 4 hours Monday-Friday upon verification of hardware failure or problem (if call is received after 1:00 pm, unit will be on-site the following business day
  • Excludes holidays and weekends
Provided Support:
Phone Support
Service Availability:
8 x 5
Service Response Time:
  • 4 Hour - Replacement
  • 30 Minute - Telephone Support
Service Location:
On-site
Service Duration:
3 Year
Product Supported:
  • Netvanta 950
Item Numbers
UNSPSC: 81111805
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The Adtran 1100304N7 Service Contract is also known as ADN-1100304N7