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Adtran 1100203M1 Service Contract

Adtran - Adtran ACES - 1 Year - Service - 8 x 5 - On-site - Maintenance - Physical
$196.66
In Stock
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Adtran 1100203M1 Service Contract Overview

ACES is a comprehensive and flexible maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.

Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Description:
8x5
Service Details:
  • 30-minute telephone response from time of customer call Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • On-site ADTRAN representative during the Next Business Day (NBD) upon verification of hardware failure or problem
  • On-site replacement unit during the Next Business Day (NBD)upon verification of hardware failure or problem
  • Excludes holidays
Provided Support:
Phone Support
Service Availability:
8 x 5
Service Response Time:
  • Next Business Day - Replacement
  • 30 Minute - Telephone Support
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
  • NT1's
  • Express 3000 Series
  • Express 6000 Series
  • Express NTU
  • DSU 56/64
  • DSU 5600
  • DSU III AR
  • T1 CSU ACE
  • TSU ACE
  • Netvanta 2050
Item Numbers
UNSPSC: 81111805
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The Adtran 1100203M1 Service Contract is also known as ADT-1100203M1