Computer Instruments e-IVR Prescription Refill

Patient convenience and overhead cost control are critical in today's healthcare industry. e-IVR Prescription Refill is a self-service automated prescription refill application. It enables a patient to arrange for a refill and a pick-up time, on their own schedule (24/7), by simply entering a prescription number and following the prompts. They can also check the status of a previously requested refill. Performance is not limited to refill service. The system can be used to announce pharmacy hours and locations, as well as other information. The caller may wish to transfer directly to the pharmacy staff. Physicians can use the system to dial in and leave a refill authorization or message for the pharmacy staff. e-IVR Prescription Refill just what the doctor ordered. As always, self-service, efficiency and convenience are at the core of all our applications.