Computer Instruments e-IVR Lab Results Telecommunication Equipment
The Computer Instruments e-IVR Lab Results Telecommunication Equipment has been discontinued.
No direct replacement is available.
Please contact us for a suitable substitute.
No direct replacement is available.
Please contact us for a suitable substitute.
Advanced Digital Interface Solution for Healthcare Industry
Computer Instruments e-IVR Lab Results -
Patient convenience and overhead cost control are critical in today's healthcare industry. e-IVR Lab Results is a self-service application that allows a patient to retrieve results from a lab test (or treatment) 24/7 from any touchtone phone. Security is ensured by prompting the caller for their doctor-issued test/lab code. Information provided to the caller may be a recorded message or information retrieved and spoken text-to-speech from a local or Microsoft SQL ODBC compliant database. The system can be configured to route callers to assigned extensions (in the case of sensitive test results) where they can be consulted in a more personal manner. As always, self-service, efficiency and convenience are at the core of all our applications.
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Computer Instruments e-IVR Lab Results Telecommunication Equipment Model Overview
Patient convenience and overhead cost control are critical in today's healthcare industry. e-IVR Lab Results is a self-service application that allows a patient to retrieve results from a lab test (or treatment) 24/7 from any touchtone phone. Security is ensured by prompting the caller for their doctor-issued test/lab code. Information provided to the caller may be a recorded message or information retrieved and spoken text-to-speech from a local or Microsoft SQL ODBC compliant database. The system can be configured to route callers to assigned extensions (in the case of sensitive test results) where they can be consulted in a more personal manner. As always, self-service, efficiency and convenience are at the core of all our applications.